Privacy Policy


Privacy Policy for Mitchell's Plain Music Academy
At Mitchell's Plain Music Academy, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and safeguard your data.
1. Information Collection
We collect personal information from students and parents/guardians when they register for classes or use our website. This may include:
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Full name
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Contact details (email address, phone number)
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Date of birth
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Payment information (for tuition and registration fees)
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Emergency contact details
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Any other information necessary for student enrollment and communication
2. Use of Information
The information we collect is used for the following purposes:
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To manage your or your child’s enrollment and lessons
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To communicate important information related to classes, payments, and events
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To process payments for tuition and registration fees
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To improve our services and ensure a high-quality experience at the academy
3. Student Pictures
From time to time, we may take photographs or videos of students during classes, events, or performances. These pictures may be used on our website, social media pages, and marketing materials to showcase the activities and achievements of our academy. By enrolling at Mitchell’s Plain Music Academy, you give consent for us to use these images for these purposes. If you do not wish for your child’s picture to be used, please inform us in writing at the time of enrollment.
4. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee 100% security.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers or partners who assist us in operating the academy (such as payment processors or email providers) but only to the extent necessary to fulfill these services. These third parties are required to keep your information confidential and secure.
6. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and provide you with personalized content. You can choose to accept or decline cookies in your browser settings.
7. Data Retention
We retain personal data for as long as necessary to provide services or as required by law. Once this information is no longer needed, it will be securely deleted.
8. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections to any inaccurate or incomplete information
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Withdraw consent for the use of photos or videos, where applicable
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Request the deletion of your personal data, subject to certain conditions
To exercise any of these rights or if you have any questions about how your data is used, please contact us at info@mitchellsplainmusicacademy.com.
9. Changes to This Privacy Policy
Mitchell’s Plain Music Academy reserves the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.
10. Contact Us
If you have any questions or concerns about this privacy policy or how your personal data is being handled, please contact us at:
Mitchell’s Plain Music Academy
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26 Primrose St, Lentegeur, Cape Town, 7786
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+27 64 509 9288
Thank you for trusting Mitchell’s Plain Music Academy with your personal information. We are dedicated to maintaining your privacy and protecting your data